Warranty Information

Our warranty period is 30 days for chunking, 90 days for dehubbing and core breakage. If you wish to make a warranty claim you will need to take them back to or get in contact with the store you purchased them from with the original receipt and they will help you out from there!

DECKS

Covered

Cracks or breakages caused by manufacturing fault or defect for a period of up to 3 months from date of purchase.

Exclusions

Damage caused by external forces (e.g. damage caused to the deck through impact on concrete, excessive grinding, or other damage caused to the deck).

Brake, inserts, axles, spacers and finishes (e.g. paint, anodizing, decals etc) are NOT COVERED under warranty.

BARS

Covered

Bending or breaking of the bar for a period of up to 3 months from date of purchase. (1 month for aluminum bars).

Exclusions

Damage caused by external forces (e.g. damage caused to the bars through impact on concrete, or other damage caused to the bars).

Finishes (e.g. paint, anodizing, decals, etc) are NOT COVERED under warranty.

FORKS

Covered

Bending or breaking of the forks for a period of up to 3 months from date of purchase.

Exclusions

Damage caused by external forces (e.g. damage caused to the forks through impact on concrete, or other damage caused to the bars).

Axles, shims, internal threads, spacers, finishes (e.g. paint, anodizing, decals, etc) are NOT COVERED under warranty.

WHEELS

Covered

Cracks or breakages to the core caused by manufacturing fault or defect for a period of up to 3 months from date of purchase.

Dehubbing of the wheel (must be a clean dehub where the PU has come completely away from the hub) for a period of up to 3 months from date of purchase.

Core ovalising for a period of up to 3 months from date of purchase.

Exclusions

Damage caused by external forces (e.g. damage caused to the wheels through impact on concrete, or any other damage caused to the wheels).

Factory-fitted bearings, spacers, and finishes (e.g. paint, anodizing, decals etc) are NOT COVERED under warranty.

CLAMPS

Covered

Cracking or breaking of the clamps for a period of up to 30 days from date of purchase.

Exclusions

Damage caused by external forces (e.g. damage caused to the forks through impact on concrete, or other damage caused to the bars) Shims, internal threads, finishes (e.g. paint, anodizing, decals, etc) are NOT COVERED under warranty.

 

The following parts are not covered under any warranty:

  • GRIPS
  • GRIPTAPE
  • BEARINGS
  • HEADSETS
  • BRAKES

All the above parts are not covered under a warranty, but have a standard statutory life expectancy of a minimum 14 days. If any of the above products “fail” within 14 days, the manufacturer will agree to replace the product.